Propane Safety
Propane Safety You Can Trust
Our commitment to safety goes beyond delivery—because peace of mind starts with knowledge and preparation.
Contact Us with Questions
Our Commitment to Safety
As a Forward Energy customer, you can rest easy knowing our team has received the most extensive safety training available. Every employee is trained to safely handle all products we deliver—including propane, fuel oil, gasoline, and diesel.
We install only the highest quality components, and every installation includes a Gas Safety Check, ensuring you receive years of worry-free service.
PROUD MEMBERS OF:
Your Propane Safety Guide: What Every Customer Should Know
01/
Know the Basics. Stay Prepared.
Understanding how propane works helps you stay safe and confident in your energy system. Here's what every user should know:
Propane smells like rotten eggs—this is your built-in warning sign.
If you smell gas, leave the area immediately and follow emergency steps.
Check your tank gauge regularly to ensure your level never falls too low.
Schedule your delivery early in the season to avoid delays.
After storms or outages, check for visible damage or unusual smells.
02/
What to Do If You Smell Gas or Suspect a Leak?
Leave the area immediately—get everyone out of the building or away from the tank.
Do not turn on lights or electronics—a single spark can ignite propane.
Call 911 or local emergency services.
Once safe, call Forward Energy’s 24/7 emergency line: (800) 664-4501
03/
Ongoing Maintenance & Inspections
Safety doesn’t end with installation. We offer:
Schedule a Tank Check
Annual tank inspections to ensure everything is running safely.
Regulator and line checks for pressure and leak protection.
Courtesy Fill service to help avoid out-of-gas situations (which can trigger system shut-offs).
Friendly support when you need questions answered or issues checked out.
04/
Safety for Severe Weather & Seasonal Prep
Protect your tank year-round with these tips:
Keep snow and ice clear from tank regulators, vents, and gas lines
Mark the tank location with a flag or stake for easy access in heavy snow
In high-wind areas, ensure above-ground tanks are anchored securely
Schedule your delivery early in the season to avoid delays
After storms or outages, check for visible damage or unusual smells
Have a Safety Question?
We’re Here to Help.
If you have questions or concerns about your propane tank, system, or delivery, don’t hesitate to reach out. Our local experts are trained, responsive, and ready to help.
Contact Support